I got this phone yesterday, and I have no idea how to get on the internet. Everytime I try it keeps saying "This is a wifi service. Please ensure your device has an active wifi connection and try again." Now, I thought I had enabled the wifi options on my phone. Can somebody help me?

I wish I could but I had to ask my computer nerd friend to make mine work and instead of showing me how to do it, he hit all the buttons as fast as possible and the next thing I knew, Opera was on my phone and I was able to be online.

I own a BB pearl, I know it's not the same but this may help.

What I did, was reconfigure the wi-fi. AKA re-set it up for wi-fi. I notice if it doesn't get full signals, or the signals are sketchy, you will not get service. I have since downgraded to Pay as You Go...and no longer can use the awesome BB features or online features.

Wherever you got the BB from, check their website, and register your phone if you can. You may need an update downloaded to your phone.

Thank you! I was able to figure it out with your help.

You're welcome! XD