All right, there's a kajillion things I could post about right now, but I'll only hit this one very sore topic as I can hold off no more...
A big

to the guys who were supposed to show on a Friday to start work tearing out the driveway, laying a new one and laying a new cement stoop and walkway. And were supposed to show up again on Saturday after the general contractor called them about Friday's no-show. Would be nice to have that four day weekend back so the hubby and I could get away and not leave Mom home alone with the workmen.
And another

to the same crew for laying a beautiful driveway but not finishing the edges so it looked like someone just tore off the edges leaving tons of macadam in the trashed lawn. (The guys were finishing the edging and the crew chief called them off it to quit for the day, planning to not finish the edges.)
Once again,

to the same crew for tearing apart a 40 year old retaining wall between the driveway and side-walk-to-be to use the rocks as support to hold the cement boards in place while it hardened, and of course the rocks now have cement crudding them up. My mom always thought that was one of the nicest little things on the property. They didn't plan on rebuilding it, but after much complaint they did a lousy job at putting the rocks back--both visually and structurally, we'll have to re-do it once the driveway & sidewalk work is all hardened up. (Really, who tears down a retaining wall to hold up boards for a project where you knew you would need supports and had
2 extra days of not showing up to get them???)
Another

for suggesting that when the driveway & walkway are finished we could hire them to landscape and fix the rock wall they deconstructed. Oh, and also to landscape the rest of the yard. I'd rather have a dust bowl and some weeds then pay you for anything ever again, thank you very much.
Another

for giving us a hard time about wanting them to fix the cracked off corners of the steps (come on, there's only four steps and two have huge chunks missing) and holes in the new cement walk they poured. (Which they tried to blame on the general contractor, though Mom pointed it out to me before the contractor even came by...)
Once again,

to the same crew chief for complaining that he will have to pay for the supplies to fix the front stoop they poured because as it is now, if you pour water on it (you know, like when it rains) it leaves a puddle in the center nearly a 1/4 inch deep.
When we explain that my senior citizen mother will be using that door all winter here in NY, and she'll be stepping out onto an ice patch that wasn't there on the last stoop of 40 years, the crew chief complains about fixing it and asks "what did the general contractor say I needed to do?", forcing us to tell him repeatedly that it needed to be corrected. Well, we told the general contractor that it needed to be fixed the day before. The general contractor told my mother to go out a while and he'd come talk to the crew chief about the problems we had with the work. What the crew chief didn't realize was that I was still home and listening, so I know he was told to fix it.
So one more

, because the crew chief was trying to get us to say he didn't have to fix it so he could tell that to the general contractor and get the rest of his pay which is being withheld until the railings are installed--it'll be two weeks before the stoop will be cured enough to do that. (We don't exactly trust him to come back and do it without holding off the money.)
Now to write it all out in a more business like manner for the BBB... such crap.